diff -r 9859c4bae904 -r f9d51dd4a3fe src/widgets/KnowledgeConcierge.js
--- a/src/widgets/KnowledgeConcierge.js	Fri Nov 30 10:49:26 2012 +0100
+++ b/src/widgets/KnowledgeConcierge.js	Wed Dec 19 19:02:52 2012 +0100
@@ -324,7 +324,7 @@
     var keywmatch = document.location.hash.match(/keyword=([^#?&]+)/);
     if (keywmatch) {
         this.player.on("widgets-loaded", function() {
-            triggerSearch(keywmatch[1]);
+            triggerSearch(decodeURIComponent(keywmatch[1]));
         })
     }