diff -r 000000000000 -r 7f95f8617b0b vendor/swiftmailer/doc/help-resources.rst --- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/vendor/swiftmailer/doc/help-resources.rst Sat Sep 24 15:40:41 2011 +0200 @@ -0,0 +1,44 @@ +Getting Help +============ + +There are a number of ways you can get help when using Swift Mailer, depending +upon the nature of your problem. For bug reports and feature requests create a +new ticket in Lighthouse. For general advice ask on the Google Group +(swiftmailer). + +Submitting Bugs & Feature Requests +---------------------------------- + +Bugs and feature requests should be posted on Lighthouse. + +If you post a bug or request a feature in the forum, or on the Google Group +you will most likely be asked to create a ticket in `Lighthouse`_ since it is +the simply not feasible to manage such requests from a number of a different +sources. + +When you go to Lighthouse you will be asked to create a username and password +before you can create a ticket. This is free and takes very little time. + +When you create your ticket, do not assign it to any milestones. A developer +will assess your ticket and re-assign it as needed. + +If your ticket is reporting a bug present in the current version, which was +not present in the previous version please include the tag "regression" in +your ticket. + +Lighthouse will update you when work is performed on your ticket. + +Ask on the Google Group +----------------------- + +You can seek advice at Google Groups, within the "swiftmailer" `group`_. + +You can post messages to this group if you want help, or there's something you +wish to discuss with the developers and with other users. + +This is probably the fastest way to get help since it is primarily email-based +for most users, though bug reports should not be posted here since they may +not be resolved. + +.. _`Lighthouse`: http://swiftmailer.lighthouseapp.com/ +.. _`group`: http://groups.google.com/group/swiftmailer